Your Plan ID card provides primary Plan information to assist your pharmacy and dental provider in submitting your claim for payment. Further information confirming the status of coverage and eligibility can be obtained directly from the Plan or through your dashboard on your registered account: www.tnbp.onlineclaimsaccess.net
Most claim forms are available on the website if you are submitting manually, however, you may submit them on-line. The majority of dental providers and paramedical practitioners will claim directly with the Plan.
Yes, for Plan Members, you may register directly on-line if you have not already done so. Alternatively, you may complete the direct-deposit form which can be obtained on the website and submit your banking information directly to the Plan.
If your Spouse is covered under another plan, we follow the guidelines of the Canadian Life and Health Insurance Association. You must ensure you provide the appropriate details to your treatment providers.
If you have a change in your contact information and/or residential address, please contact the Plan as soon as possible so we may ensure your record is updated. You will also need to contact Teamsters' Local Union No. 31 separately.
Please contact Allianz Global Assistance. Allianz is the dedicated travel assistance provider through the Plan's Group Life Insurance provider, Co-operators.
Canada and the USA Toll Free 1-888-440-2667 Any other countries, please call collect 1-416-340-1316 When calling, please advise your Group Policy Number 42101. You must also provide your Member Plan ID = Certificate No.